Let's begin your
beauty journey

Booking & deposit

To secure your date, a signed contract and a deposit are required. Your date and scheduled time are only reserved once both have been received — this form records your signature and sends your request to Kirsten, who will follow up with your deposit details to finalise the booking.

Booked time & delays

Your confirmation will include a start and end time. All persons receiving services must be available at the scheduled time, and must arrive with clean, dry hair and clean, moisturised skin. If you are more than 45 minutes late, a fee of R200 will be charged for every 15 minutes of delay after that.

Travel, parking & trials

All travel costs are payable by the client, charged at R7/km, and may be adjusted before the booking date to reflect fuel price changes. Parking, valet or toll fees above R150 will be added to the final bill. A trial is available for bridal services at an additional charge, due when the trial is rendered; trials cancelled with less than 1 day's notice, or where the client is more than 30 minutes late, may incur a R200 late fee.

Payment

The final balance is due in full one week before the event — no exceptions. Accepted payment methods are cash or EFT. A late fee of R300 per day applies if final payment isn't received by the due date. No reductions to the original booking may be made within 30 days of the event.

Cancellations

Cancellations must be made at least 30 days before your reserved date, or the full invoiced amount remains payable. If Kirsten is unable to perform her duties for any reason, 100% of the deposit paid will be refunded within two weeks — this is the full extent of Hair and Makeup by Kirst's liability in that case.

Photography & image release

Photos or videos may be taken for promotional and advertising use, online and in print, with full credit given to any professional photographer or videographer. You're welcome to opt out of this — just let Kirsten know.

Acknowledgment

I, the undersigned, do hereby acknowledge:

1. Makeup will be completed to my satisfaction within the allocated time, and accepting the completed look confirms I'm happy with it.
2. I will provide a safe, adequate space to work in (good lighting, a table, enough chairs, outlets) and will not use the artist's kit without permission.
3. I release Hair and Makeup by Kirst, its owners, employees and agents from liability for allergic reactions or skin complications, and agree to indemnify them against claims arising from the services provided.
4. I understand my deposit is non-refundable and non-transferable, and that the terms above apply to my booking.

Who this covers

This agreement covers your Permanent Makeup procedure with Kirsten (Powder Brows, Lip Blushing and/or Eyeliner, as selected).

Health & medical confirmation

By signing below, you confirm that you are not currently pregnant, breastfeeding, undergoing chemotherapy, on high levels of cortisone/steroids, or on Roaccutane/Accutane.

Please also let Kirsten know before your appointment if any of the following apply to you: keloid scarring, diabetes, hepatitis, epilepsy, anaemia (including iron-deficiency anaemia), HIV, a history of radiation therapy or chemotherapy, an eye or skin disorder, alopecia, a tendency to bleed or scar easily, rosacea, high blood pressure, heart problems, thyroid problems, arthritis, fever blisters, use of blood thinners, or a general anaesthetic within the last 6 weeks. Please also avoid alcohol, aspirin-based medication, anti-inflammatory medication and Botox/filler in the days around your appointment — Kirsten will confirm the exact timing with you.

Acknowledgment

I, the undersigned, do hereby acknowledge:

1. I understand that this procedure cannot guarantee 100% expected results. The procedure can fade up to 80% of its original colour, and I will be required to pay for my touch-up (touch-up prices are subject to increase without prior notice).
2. I allow Hair & Makeup by Kirst to take before-and-after photographs for case review, which become the sole property of the business. These photos will be shared with me; no full-face photos will be shared on social media without my full consent.
3. I release Hair & Makeup by Kirst from any liability related to the treatment and its results, specifically allergic reactions and the applied pigmentation.
4. I understand that I need to follow the pre-procedure and post-procedure instructions provided to me.
5. I understand that permanent cosmetics are a form of tattooing.
6. I confirm that a healing period is required before my next session or touch-up treatment.
7. I agree to have a topical anaesthetic containing lidocaine applied during my procedure.
8. I confirm that I have read, understood, and answered the questions relevant to this consultation accurately, to the best of my knowledge.
9. I undertake not to make a claim against Hair & Makeup by Kirst, and I hereby indemnify and hold Kirsten harmless in respect of any claim for damages I may suffer as a consequence of this pigmentation procedure, which is carried out at my own risk.

Who this covers

This agreement covers your 1-on-1 Makeup Experience (or 2-Person Makeup Experience, if selected) with Kirsten at her studio.

Booking & payment

A 50% deposit secures your session date and time. This deposit is non-refundable and non-transferable. The remaining balance is payable on the day of your session.

Lateness & rescheduling

Please arrive on time, as your session is scheduled for a set length. If you are more than 30 minutes late, your session may need to be shortened or rescheduled. Please give at least 48 hours' notice if you need to reschedule — your deposit will carry over to a new date, availability permitting.

Acknowledgment

I, the undersigned, do hereby acknowledge:

1. I understand this is an educational, hands-on session, and the finished look is created by me, with Kirsten's guidance.
2. I allow Hair and Makeup by Kirst to take photographs of the finished look for case review, which become the sole property of the business. These photos will be shared with me; no full-face photos will be shared on social media without my full consent.
3. I confirm I have disclosed any known skin allergies or product sensitivities ahead of my session.
4. I understand that my deposit is non-refundable and non-transferable, as outlined above.